Identity theft occurs when someone uses your personally identifying information, like your name, Social Security number, credit or debit card number, without your permission, to commit fraud or other crimes. Identity theft can happen to anyone, but there are steps you can take to minimize your risk of becoming a victim.
Phishing Scam Alert - Redding Bank of Commerce - Nov 2, 2015
There have been reports of Bank of Commerce customers receiving automated phone calls claiming to be from our card processing department.
We would like to remind you to be very cautious when receiving phone calls or emails from unknown sources. The message informs the customer to call a special number in order to have their debit card unblocked, and from there requests them to input their debit card number.
Please know that we do not solicit such calls requesting any type of banking related information. If you have any questions or concerns, please don’t hesitate to contact us at 1-800-421-2575.
Consumer Protection Links:
- The Federal Trade Commission (FTC) is the nation's consumer protection agency that collects identity theft information. If you think you are a victim or identity theft or identity fraud, it is important that you file an identity theft complaint with the FTC. Contact the FTC's Identity Theft Hotline at 877-ID-THEFT (877-438-4338) or file your complaint online with the FTC. The Identity Theft Complaint prints in a legal format called an "affidavit". Print a copy of the affidavit as it will be used when you file a police report to become your "Identity Theft Report".
- The amended Fair Credit Reporting Act permits consumers to request a free copy of their credit report once every 12 months from each of the three major credit reporting agencies; Equifax, Experian, and Trans Union. Visit AnnualCreditReport.com to receive a free report online or by calling (877) 322-8228.
- If you think you are a victim of identity theft or identity fraud, immediately call the Customer Care Center at (800) 421-2575.
- To report a stolen or lost ATM or Debit Card after hours, on weekends or holidays, immediately call (855) 327-9746.